Responsibilities:
- Installing, Configuring, testing, and maintaining Windows systems and system management tools
- Implementing and configuring Radius and integration with Domain and Network devices
- Configuring Windows Backup, imaging, and Veeam Backup
- Configuring HP,Dell,Nutanix Hardware servers
- Implementing and managing VMware , Nutanix AOS and Managing the vCenter and Nutanix Prism Central
- Patching windows and Linux servers and ensure the installation of firmware patches and updates to all systems and software are performed in a timely manner.
- Configuring advanced settings on Domain Controller (Cross Forest-Trusts ,..)
- Implementing Active Directory Federation services AD-FS and integration with Cloud Infra(OCI,…) and RODC
- Implementing and configuring Remote Desktop service (RD broker, RD Gateway, and RD web services
- Capacity planning to ensure sufficient resources to meet business requirements.
- Evaluation and recommendation of new technologies.
- Operate Docker/Containers
- Installing, configuring, and maintaining Antivirus (TrendMicro)
- Implementation of all security measures commensurate according to PCI-DSS policies and directives and Hardening of new systems.
- Provide local and remote Tier 3 Systems support including independent advanced troubleshooting and resolution documentation.
- Configuration of Virtualization like VMware, Nutanix and Cloud Infra like Azure,AWS,OCI
Vmware,Nutanix and AWS ,, OCI and Nutanix is highly desired
- Coordinate and interface with external vendors, as necessary.
- Responsible to coordinate technically with the Application and systems vendor for any new change required and new change in Server configurations.
- Must perform disaster recovery operations and record backups regularly.
- Monitor all system performance to decide if changes must be made.
- Maintain the asset inventory sheet and Support & licenses services renewal.
- Follow the right Escalation of any critical issue.
- The work is office-based, although may need to work across different DC sites,
- Follow the PCI rules and requirements.
- On-Call and Support L1,L2 Engineer as per the On-Call rotation and Fix any reported issue or and Performance degradation during On-Call Includes Holidays , Weekends and On-Call As per the On-Call Rotation Globally
Qualifications/ Requirements:
- BS Degree in Computer Science, or equivalent – required.
- At least 7 years of systems administration /engineering experience in Cloud/Virtualization/Managed Service Provider environment
- Must have strong experience with Active directory.
- Experience with virtualization and cloud technologies like OCI,AWS,Azure ,VMware and Nutanix
- Strong analytical and troubleshooting skills are required.
- Must Enjoy and be effective working in an environment that requires the ability to multitask, adapt to change, and to produce timely deliverables at high-quality standards.
- Must be willing and able to support in an on-call rotation schedule since our NOC provide monitoring of infra 24/7/365
- Demonstrable experience in implementing and maintaining open-source systems and monitoring tools include (CACTI, Grafana,PRTG,..)
- Excellent problem solving and troubleshooting skills.
- Ability to create and adapt processes and procedures to meet changes in business needs.
- Experience with managing Docker Containers is preferable.
- Ability to learn new technologies and provide creative solution to business needs.
- Excellent knowledge of PCI compliance – is a must.
- Strong communication skills
- MCSE or MCITP certification required.
- Nutanix (NCP) or VMware (VCP) certification required.
- Azure or AWS or OCI Solution architect is preferable.